The pools are open from 10:00 to 19:00.
Lifeguards are present during all opening hours. Please follow their instructions to ensure your safety and that of other guests.
Wearing flip-flops or appropriate footwear around the pool is mandatory to prevent accidents and guarantee everyone’s safety.
The use of inflatable mattresses or other floating objects in the pool is not allowed, except for children who cannot swim, who must use floaters or armbands for their safety.
Ball games are only allowed in designated pools, provided they are played carefully respecting the health and enjoyment of other guests. Note that the lifeguard may revoke this exception and prohibit ball games if they observe unsafe or disruptive behavior.
Children must always be supervised by an adult while in the pool to prevent accidents.
To maintain water quality, it is recommended to shower before entering the pool. This helps guarantee hygiene and the well-being of all users.
Entering the pool with street clothes is not allowed. Only proper swimwear is permitted.
If you have infectious diseases or open wounds, you must not enter the pool for safety and hygiene reasons. This measure prevents infection spread and ensures a safe environment.
Use sunscreen with a minimum SPF 30, applying it 20 minutes before sun exposure. Reapply every 2-3 hours and after swimming. Avoid direct sun exposure during peak hours (12:00-16:00).
Drownings usually occur due to carelessness. Please always follow the rules and lifeguard instructions and respect acclimatization guidelines before swimming.
Jumping or diving into the pool is prohibited as these practices can cause accidents and injuries.
For the respect of all guests, personal speakers are not allowed in the pool and sunbed areas.
The hotel is not responsible for lost personal belongings in the pool area. It is recommended not to leave items unattended.
For everyone's well-being, reserving sunbeds is not allowed. Staff will remove towels left before 10:00 to ensure fair use of facilities.
We have sunbeds reserved for people with reduced mobility, located near the pool access. We also have a hydraulic lift Please ask the lifeguards to install it when and where needed.
To maintain water quality and ensure safety, smoking/vaping outside designated areas is prohibited See Map as well as consuming drinks in or on the edge of the pool. Please use available ashtrays to avoid environmental contamination.
The small pool in the water park has slides and water games suitable for children of all heights. However, children under 120 cm tall may not use the large water park slides.