Registration process
Participation in the Kids Club program is only possible with a pre-signing and a completed and signed registration form, health declaration and ID Card during our registration times. During a TUI Welcome the most relevant post-COVID-19 information will be provided. If available, a Kids Club Host will attend this session to ensure any questions can be answered directly.
Registration and Pre-Signing Process
- There needs to be a minimum 30-minute daily registration and pre-sign time slot (adjust offer and demand), offered by two Kids Hosts in the lobby or outside in front of the Kids Club. This time slot must not take place during Kids Club opening hours.
- The Kids Hosts need to disinfect their hands after every contact with the registration documents.
- For the daily registration and pre-sign time slot there need to be 1,5 meters distance-markings on the floor.
- There need to be two tables – one for registration and one for pre-sign.
- On the registration table the parents can find a box with disinfected pens. On the pre-sign table they can put the used pen in another box. The used pens are disinfected by the Kids Hosts afterwards. The boxes are labelled with “disinfected pens” and “used pens”.
Registration in Kids Club
- The Kids Host explains the registration documents and following processes to the parents. The parents complete it and give it back to the Kids Host.
- The parents need to fill in and sign: the registration form, the health declaration and the general information in the ID Cards. Everything is handed over to the Kids Host. The documents are put in a folder or have a cover sheet, so that no private information can be seen. The ID Cards are left with the Kids Hosts. For every session the child participates, the Kids Host adds the relevant information to the ID Card and the parent signs it. The ID Cards are not given back to the parents!
Pre-Sign
- After completing and signing all relevant registration documents, the parents can go to the pre-sign and get a check-in time slot for the session they want to presign for.
- The pre-sign is mandatory for every session the parents want their child to participate in.
- The check-in and -out times of 15 minutes are divided into two slots, so that maximum 5 children arrive and are picked up at the same time. The time slots must be adhered to, otherwise participation is not guaranteed.
Drop-off/Pick-up Procedures
Drop-off
- As mentioned above the given drop-off and pick-up slot must be followed.
- The parents receive their time slot in advance and they have to wear mouth-nose protection whilst dropping off their children.
- One Kids Host (per age group) is responsible for the entry of the children and the other employees await the children in the disinfected kids club room.
- The Kids Club Hosts already have the ID card in place and therefore all relevant information of the child.
- In front of the Kids Club there needs to be 1,5 meters distance markings on the floor (use big colored dots to make it more child-friendly).
- The Kids Host outside of the Kids Club has to have the session register in place to check the pre-signed children and asks for a signature from the parents. Parents must confirm that the registered child and persons living in the same household do not have any symptoms of COVID-19, have not had contact with a person infected with SARS-CoV-2 or 14 days have passed since contact.
- The Kids Host has to wear gloves and a mouth-nose protection and needs one disinfected pen for each person.
- As soon as the child is registered by signature, she/he should enter the room directly and will receive a warm welcome by the other Kids Hosts.
- Parents are not allowed to enter the specified Kids Club rooms and have to leave immediately after drop-off and pick-up.
Pick-up
- The parents will receive their pick-up time in advance and it is mandatory to be there on time and to wear a mouth-nose protection.
- The parents are waiting on the dots in front of the Kids Club and the responsible Kids Club Host calls out the children one after the other to hand over the respective child and receive a sign-out signature.
- The Kids Host has to wear gloves and a mouth-nose protection and needs one disinfected pen for each person or has to disinfect the stylus from the iPad after every use.
- The other five children are looked after by the other Kids Hosts and also picked up in the second slot.